Debit Card Security
We may be calling you.
To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity which may include a sudden change in locale (such as when a U. S.-issued card is used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world.
If we suspect fraudulent ATM or debit card use, we’ll be calling you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.
In the meantime, please be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions.
Here are some additional tips on protecting yourself from debit card fraud:
- Address and Zip Code
- Phone Number
- Date of Birth
- Social Security Number
- Card or Account Number
- Card Expiration Date
- PIN (PIN is private. Never give it out.)
- Cell phone cameras, mirrors, or other tools used to view cards and PINs.
- People watching your transactions.
- Cashiers taking your card out of sight. Always take it to the register yourself.
- Any unusual activity at ATMs. If you feel uncomforable, go to another ATM.
- Ask you to verify your card or account number, such emails are not sent by legitimate businesses.
- Link to websites such sites can look legitimate but may collect data or put spyware on your computer.